Upgrade loading problem

soltera
Hello! I seem to have the same problem as many users.

If I upload my file to the Database Repair Tool it will turn into a loading problem/ connection interrupted Firefox page. It just won't load.

I copy the zotero.sqlite and the .bak after I close FF, the size is only 9.91 MB.
I'm running FF 3.6 on XP. I'm using no Proxy or VPN or anything, and I never get loading problems, so it's not a common thing for me.

I just want Zotero to work. I'm not even interested in my databanks or anything. They were for papers already passed so I could live without the citations.

I know many people don't "have time" to deal with that - but maybe there are other users that had the same problem and already solved it?

Thanks.
  • dstillman
    Are you zipping the database before uploading? How big is the ZIP file?

    Have you tried again?

    You could simply delete zotero.sqlite and 'storage' in your data directory if you didn't care about your existing data, but you shouldn't need to do this.
  • soltera
    I also tried it with a zip version. It is 3.68 MB afterwards.

    But: the zip isn't called zotero.sqlite.zip (as it says in the help section) but it's called zotero.zip and inside of it there is zotero.sqlite. So I'd understand it if the zip doesn't work.
  • dstillman
    edited March 16, 2010
    That should work fine. Have you tried again?

    What happens when you try, exactly?
  • soltera
    After about 15 sec of sending/ trying to send it to zotero.org a Firefox error page comes up (white box on gray background, yellow attention sign)

    Error: Connection interrupted

    The connection to the server was reset while the page loads.
    * The site could be temporarily unavailable, please try it later.
    * If you can call any other site, please check the Network.
    * If your computer or network by a firewall or a proxy is protected please make sure that Firefox is permitted to access the Internet.

    [Google translation of German FF version, but you get the deal].

    Maybe the zotero server has a problem?

    The page https://www.zotero.org/utils/dbfix works just fine

    And this is the page when FF shows the error page: https://www.zotero.org/utils/dbfix/?upload=1
  • dstillman
    This generally indicates a problem with your network. Try a different browser. If that doesn't work, try from a different network or, if you can send it to a friend, have them upload it for you.
  • soltera
    Firefox was the Problem. Worked with IE!

    Thanks :)
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