Upgrade StorageiDisk files fail to download on sync from 2nd computer
I have apparently successfully uploaded from my primary computer my attached files to a verified iDisk. The basic references have been uploaded to the Zotero server and are visible in my library and open correctly.
My problem is that when I sync from a second computer with the same Zotero settings, only my basic Zotero server-based references are downloaded and the attached files (mainly pdf's) do not download. They appear visible as .prop and .zip files if I open the iDisk, the latter unzipping with unreadable files. Am I doing something fundamentally wrong, is the problem with the primary computer and its upload or is the problem with the download?
Thanks for any comments.
My problem is that when I sync from a second computer with the same Zotero settings, only my basic Zotero server-based references are downloaded and the attached files (mainly pdf's) do not download. They appear visible as .prop and .zip files if I open the iDisk, the latter unzipping with unreadable files. Am I doing something fundamentally wrong, is the problem with the primary computer and its upload or is the problem with the download?
Thanks for any comments.
might be that iDisk just does something weird [insert nasty comment on apple and interoperability here].
Also, the fact that the references are visible in Zotero doesn't show that the files are uploaded correctly - the citation data is synced completely separately from the files.
Maybe you can start by running us through what you have been doing step by step - at least I am still a little confused.
On syncing for the first time, my citations are uploaded to my library on the Zotero server. These appear to be correctly uploaded and can be opened.
I have set up my iDisk as a WebDav server to store and sync attached files. Zotero confirms that the WebDav server is verified and during the upload process zipped and .prop files are uploaded to the iDisk.
Now when I try and download my citations and files to a secondary computer, only the citations download. The files do not download.
Hopefully this is clearer.
Thanks for any advice.
but until then, can you check if Zotero throws any errors in the syncing process on either computer (see if "Report Errors" is not grayed out anymore, if you can select it, scroll through the errors and see if anything seems Zotero and/or sync related. if it does, send an error report and post the ID here. Might also be useful to post the actual error message.) If error reports are grayed out, wait until Dan or one of the devs shows up here.
[JavaScript Error: "no element found" {file: "http://public:********@idisk.mac.com/neil.braude/Public/zotero/" line: 1}]
I am afraid that doesn't mean a lot to me other than that there appears to be a javascript issue with connecting to my iDisk.
Otherwise: http://www.zotero.org/support/kb/files_not_syncing