Zotero inserts full bibliography instead of citation

USING
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Word for Mac 2008
Last installed update: 12.2.3
Zotero 2.0 (rc5? installed on Feb. 5, 2010 or so...)
Word Plugin 2.0 (3.0a8? installed same day as above)
.......

I’m having trouble inserting citations into my word document. I tried inserting a citation (the 28 citations I inserted before this one worked fine, but after the 28th, I refreshed my citations.) Then when I tried inserting new citation, Zotero inserted my whole bibliography. I closed down word, reopened. Opened a new document. Put in citations. That worked. So I put in the troublesome citation. That worked fine. Then I refreshed the citations in the new doc and tried the troublesome citation again. Worked fine. Changed the info in Zotero, refreshed, put in a new footnote. Worked fine.

Back to the original document. Tried to put in the citation again. Again I get the whole bibliography instead of just a note (trying to use Chicago format).

I can’t find any mention of this in the forums. Has anyone else encountered this?

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