Upgraded to FF 3.6--No Zotero?????

Please help have I lost everything or is there a way to retrieve??
  • Can you make sure you are running the most recent version of Zotero (2.0rc2) and then make sure you are in the correct Firefox profile. See the trouble shooting Zotero data issues section of http://www.zotero.org/support/zotero_data for more details on this. Please report back.
  • OK- not sure what I am looking for but I have found the Firefox profile and the Zotero folder is there
  • If you were shifted to a new profile you would still have a Zotero folder, that is created automatically. Try to see if you have other Firefox profiles, you can use this doc to run the Firefox profile manager to see if it was moved. http://support.mozilla.com/en-US/kb/Profiles

    Otherwise, see if you have multiple zotero.sqlite files. You can always revert to one of the automatic backups Zotero generates. The backups will be called zotero.sqlite.bak or zotero.sqlite.SomeNumber.bak. Check on the size of these files, if you have a small zotero.sqlite file and a large zotero.sqlite.bak file you can swap them out. Make sure Firefox is closed and rename the zotero.sqlite to some other file name and change the larger zotero.sqlite.bak file to zotero.sqlite
  • I am showing FF 3.6 and Zotero 1.0
  • zotero 1.0 isn't compatible with Firefox 3.6.
    Back up all your directories and upgrade to Zoter 2.0rc
  • Just to be sure I understand "back up directories" I am copying Zotero folder and saving it in another location is that correct?
  • Success! Thank you!!!
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