arXiv PDF Imports failed

5ayam5 · March 4, 2026

Trying to import arXiv articles fails with a JavaScript error. The associated report ID is: 1506205024.

poettli · March 4, 2026

Please also provide the URL you are trying to save from.

5ayam5 · March 4, 2026

This is one of the few articles for which it happened: https://arxiv.org/abs/2509.13247.

5ayam5 · 2026-04-04T22:18:31+00:00

@poettli any updates?

aborel · 2026-04-05T06:07:20+00:00

I'm getting the metadata and PDF from the example URL without any error.
See https://www.zotero.org/support/troubleshooting_translator_issues for a full list of possible tests, but I would recommend step 13 in particular since Arxiv is clearly an important platform that Zotero supports well in general.