About restoring deleted Group with library inside

meiliukaz
Hej. Apologies if there was already a discussion about it here... Please someone help me to restore the Group library with all files/items inside. Maybe is enough to buy "Upgrade Storage" as a Premium feature to restore?
Thanks in advance.
  • adamsmith
    Nothing to do with paying for storage, no. Can you say more precisely what you did? I don't think there's a way to restore a group library that's been deleted on the server (although you may be able to restore its contents).
  • meiliukaz
    Hej, Adam. Thank you for your reply.
    I apologize for not explaining the situation clearly in my previous message. Please allow me to describe it more precisely:
    Using my account, I created a Zotero group and shared it with another Zotero member. For anonymity, I will refer to this user simply as “Ra.” Ra had uploaded documents/items to the group library.
    Unfortunately, I accidentally deleted the entire group. At present, Ra can still see the item names in the Zotero application, but the associated documents/items no longer appear to be accessible.
    Could you please advise whether it is possible to restore the deleted group, its library, or at least the uploaded items? If so, I would be grateful for any guidance on the steps required.

    Thank you in advance for your assistance.
  • dstillman Zotero Team
    It's not possible to restore groups, sorry.

    Anyone who already had access to the group could keep an archived copy locally, and that could be used to reconstruct a new library, but if they didn't have the files downloaded — or they were never uploaded because you were at your Zotero Storage quota, as is the case here — only the items would be available.
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