Upgrade StorageWhen click Add/ Edit Bibliography button
Zotero Version: 8.0.4 (64-bit)
Operating System: Windows 10(64-bit)
Office Version: Microsoft® Word 2024MSO (Version 2408 Build 16.0.17928.20148) 64-bit
Error Pop-up Content: A Chinese-language pop-up appears with the message: "Zotero 在更新文档时出错。您要查看故障排除说明吗？" (Translation: "Zotero encountered an error while updating the document. Do you want to view troubleshooting instructions?")
Core Issue
When using the Zotero Word integration plugin, inserting single/multiple citations works perfectly without any errors, but executing the Add/Edit Bibliography function triggers an immediate error. No bibliography is generated (for Add Bibliography). Closing the pop-up results in no further action from Zotero— the bibliography function fails entirely.
Operating System: Windows 10(64-bit)
Office Version: Microsoft® Word 2024MSO (Version 2408 Build 16.0.17928.20148) 64-bit
Error Pop-up Content: A Chinese-language pop-up appears with the message: "Zotero 在更新文档时出错。您要查看故障排除说明吗？" (Translation: "Zotero encountered an error while updating the document. Do you want to view troubleshooting instructions?")
Core Issue
When using the Zotero Word integration plugin, inserting single/multiple citations works perfectly without any errors, but executing the Add/Edit Bibliography function triggers an immediate error. No bibliography is generated (for Add Bibliography). Closing the pop-up results in no further action from Zotero— the bibliography function fails entirely.
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adomasven Zotero TeamDid you follow the troubleshooting instructions? What happened at each step?
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chaunceyZhangyes, I followed the troubleshooting instructions, but still have this problem.