Android: Failure to load collections in save interface

eric.thrift
edited June 19, 2025
I'm experiencing an issue where Zotero fails to load the list of libraries/collections in the save interface, and the "Loading Collections" spinner keeps going indefinitely. I have a large personal library so it may be a timeout issue. The save itself works, however the snapshot doesn't end up in the desired location. Maybe loading the most recently used library would be an appropriate fallback or default? (I was able to select a collection previously, and not sure what changed.)
  • dstillman Zotero Team
    Can you provide a Debug ID for reproducing this?
  • eric.thrift
    Here it is: D897254873
    Trying with various other websites has the same effect.
  • ConsSSJ
    I have exactly the same issue.
  • kwtaylor
    Likewise.
  • mikez
    edited yesterday at 2:23pm
    Same issue. I always have to move saved items from Unfiled to the collection(s) they should be added to.

    I have quite a few collections so conceivably it's a timeout issue. So far with the current Android release it's worked correctly once, then gone back to the indefinite spinner problem.

    ***UPDATE***
    I tried completely uninstalling and then re-installing Zotero for Android, and it seems to have solved the problem. So this may be an artifact of upgrading a previous version.

    ***UPDATE #2***
    It only fixed the problem temporarily. It worked 2 or 3 times. It's now gone back to not loading the list of collections.
Sign In or Register to comment.