Sync failure

montywawatai
My laptop repeatedly fails to sync. I think my data storage is good. Anyone else having difficulty?

Report ID: 579618794
  • dstillman Zotero Team
    [JavaScript Error: "Inactivity timeout for GET https://api.zotero.org/users/8347398/items/4GFHI29D/file -- aborting request"]
    [JavaScript Error: "Request timed out after 30000 ms"]
    [JavaScript Error: "Download request 1/4GFHI29D failed"]
    [JavaScript Error: "A file sync error occurred. Please try syncing again.

    If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 0}]
    A download is timing out. This would generally be a problem with your internet connection.

    Can you provide a Debug ID (different from a Report ID) for a sync attempt that fails?
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