Zotero connector breaks OpenAthens log in access to PDF file

mjthoraval
I need to use the institutional access to the APS articles when working from home:
https://s3.amazonaws.com/zotero.org/images/forums/u265723/viacw2prjoaph5m59cyn.png

After doing the log in, I can manually download the PDF file. For example:
https://journals.aps.org/prfluids/abstract/10.1103/PhysRevFluids.5.033609

But if I try to use the Zotero connector from the article page, it downloads the "Submitted Version" of the article.
- If I try again to download the file manually just after using the Zotero connector, this time it asks me to login again.
- If I refresh the page just after using the Zotero connector, I get logged out from the OpenAthens log in access, and cannot access the PDF file anymore.
So it seems that the Zotero Connector is breaking my OpenAthens log in access.

It even fails and breaks my OpenAthens log in access when trying to use the connector directly from the PDF file page in the browser.

Zotero connector: Debug ID is D1078902320
Zotero desktop: Debug ID D1054353531
Zotero 7.1-beta.34+a7964f711 (64-bit)
Zotero Connector: 5.0.164
Firefox 137.0.2 (64-bit)
Windows 10
  • adomasven Zotero Team
    Do you observe the same behaviour with Chrome?
  • mjthoraval
    Chrome is working fine.
  • adomasven Zotero Team
    Could you produce another Debug ID with Zotero Connector for Firefox Beta?
  • mjthoraval
    Zotero Connector Beta for Firefox: Debug ID is D1235847307
    Zotero Desktop: Debug ID D667673950
    Zotero 7.1-beta.34+a7964f711 (64-bit)
    Zotero Connector Beta for Firefox: 5.0.166beta1
    Firefox: 138.0.1 (64-bit)
    Windows 10
  • adomasven Zotero Team
    Would you update the Beta Connector and submit another Debug ID?
  • mjthoraval
    Still the same:
    Zotero Connector Beta for Firefox [5.0.166beta2]: Debug ID is D1067987813
    Zotero Desktop [7.1-beta.34+a7964f711 (64-bit)]: Debug ID D811376972
  • adomasven Zotero Team
    OpenAthens support is available in the Zotero Connector Beta now. You should remove any proxy entries that you have setup for OpenAthens if any, and see if you get better support. Particularly, Zotero Connector should automatically discover that you are using OpenAthens and add it to the list of proxies, and automatically associate any pages that you access via OpenAthens.

    Please let us know if you encounter any issues!
  • mjthoraval
    I have tested a few websites and it is all working nicely now. Thank you very much!

    I do not see any changes in the URL after login to OpenAthens, and I did not see any Proxies getting added to the Zotero Connector.
  • adomasven Zotero Team
    edited 5 days ago
    Would you produce a Debug ID from the connector for a navigation from a non-proxied site to a proxied one? Either by logging out from openathens, and relogging in, or by navigating to one that is available to you, but you haven't accessed via the proxy yet.
  • mjthoraval
    On the link of the original post:
    The Debug ID is D511786524.

    Or on this page with another institution:
    https://iopscience.iop.org/article/10.1209/0295-5075/126/44003
    The Debug ID is D1645220964.

    To log out, I can do a "Clear cookies and site data" in Firefox.

    Zotero Connector 5.0.196beta2
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