"Zotero experienced an error updating your document"

I have tried everything and still cannot get Zotero to input citations on Word. I have reinstalled both softwares, un- and re-plugged Zotero into Word, restarted my laptop, stopped security software running in the background etc.

I have Zotero version 8.0.3. and Word 16.106.1.

Any help gratefully appreciated.
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