Zotero status is "down"; can't save screenshots/files/pdfs

Hi everyone,
as the title of this post reads: I have posted videos of the issue. I can't seem to fix this despite installing, reinstalling, signing out and back in, & etc. nothing seems to be working and I'm having to save this onto my Google Docs.

What am I missing? Nothing seems to update and I can save Zotero on my phone with the Zotero App (Android).

https://s3.amazonaws.com/zotero.org/images/forums/u17872843/10mc3g3dw4st8ugxgsxq.png

https://s3.amazonaws.com/zotero.org/images/forums/u17872843/7m3tig6kt44bbchsaut7.png

https://s3.amazonaws.com/zotero.org/images/forums/u17872843/uc94wmljwfev6agsorf5.png

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