iOS Debug Log: D48758070

lindows
Ich versuche über die Teilen Funktion einen neuen Eintrag inklusive PDF zu erstellen. Hier von meinem iPad. Allerdings hab ich die gleiche Problematik auch auf meinem iPhone. Es erscheint nach kurzer Zeit der Hinweis Unknown Error und das PDF ist mit einem roten Kreuz markiert.

Mein WebDAV ist verifiziert, allerdings scheint kein Transfer stattzufinden
  • mvasilak Zotero Team
    Hey @lindows,

    While the unknown error is misleading on our part, and we'll improve it, the log shows that a request to your WebDAV service failed with 401 Unauthorized.

    Using the Zotero app, can you download/upload files? If you go to Settings > Account, and select Verify Server, does it succeed or do you get an error?
  • lindows
    edited yesterday at 10:43am
    I had a "verified" sign on both systems. I tried verifying now. It does not work. I re-entered the password (because, it might have changed). However, the process does not succeed (the loading symbol keeps spinning)

    neue debugging id:
    D360843297
  • mvasilak Zotero Team
    The debug log shows failures with status code 429 Too Many Requests. On such a response, the app retries with some delay, for a certain number of times, that's why you just see the activity indicator spinning. Eventually you should get an error. In any case, you should contact your WebDAV service provider about this.
  • lindows
    thank you!

    It works now, for some reason.
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