Debug ID D45229260. Not syncing files to zotero online

Rafael Ballester
After following all the instructions: https://www.zotero.org/support/kb/files_not_syncing
I've even reset File Sync History and the error of not syncing the files to Zotero online is still happening. Any help will be very aprecciated.
  • adamsmith
    From step 5: "For Zotero Storage, include the URL from the web library where you're not able to access the file."
    And just making sure, the debug ID is for the first sync after using reset?
  • dstillman Zotero Team
    File syncing is just disabled for My Library.

    From the page:
    If Device A is a computer, check that file syncing is enabled in the Sync pane of the settings
  • Rafael Ballester
    I think that happened after the Reset. Now it's solved. Thank you very much!!
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