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Saves Not Syncing to App
kennediw
yesterday at 4:04am
I am clicking the extension and its popping up and ‘saving’ the files but whenever I open the app I cannot see that I saved any new citations.
dstillman
Zotero Team
yesterday at 4:04am
Can you provide some screenshots of what you're seeing?
kennediw
yesterday at 3:55pm
For one the “saving to project” stays there forever and doesnt actually save. The other acts like its supposed to but I dont see it on my app even after refreshing.
https://s3.amazonaws.com/zotero.org/images/forums/u18309819/6ilr39qh4jq7n8zqp5qu.png
https://s3.amazonaws.com/zotero.org/images/forums/u18309819/v6jxufdjpdhr43kehkle.png
https://s3.amazonaws.com/zotero.org/images/forums/u18309819/cmz4i28egq5nm3keud95.png
dstillman
Zotero Team
yesterday at 4:05pm
Can you provide a
Debug ID
from the Zotero Connector for reloading the page and trying to save?
kennediw
yesterday at 4:13pm
Where do I find that
dstillman
Zotero Team
yesterday at 4:14pm
I linked to instructions.
kennediw
yesterday at 7:43pm
D2059127444
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https://s3.amazonaws.com/zotero.org/images/forums/u18309819/6ilr39qh4jq7n8zqp5qu.png
https://s3.amazonaws.com/zotero.org/images/forums/u18309819/v6jxufdjpdhr43kehkle.png
https://s3.amazonaws.com/zotero.org/images/forums/u18309819/cmz4i28egq5nm3keud95.png