Upgrade StorageStorage problem
Hello,
I just signed up for a new 2 GB storage subscription, and I can't sync new documents even though it says in the settings I'm currently using 0 MB of my library.
I have this error message (translated from french) : "You have reached your Zotero storage quota for files. Some files, listed below, have therefore not been uploaded. Please note that your Zotero bibliographic data, unlike files, will continue to be synchronized with the server."
Thank you for your help,
I just signed up for a new 2 GB storage subscription, and I can't sync new documents even though it says in the settings I'm currently using 0 MB of my library.
I have this error message (translated from french) : "You have reached your Zotero storage quota for files. Some files, listed below, have therefore not been uploaded. Please note that your Zotero bibliographic data, unlike files, will continue to be synchronized with the server."
Thank you for your help,
You can check what Zotero username you're syncing your Zotero app with from the sync preferences.
https://www.zotero.org/support/preferences/sync