Getting out of storage message for group with unlimited storage

raughter
edited yesterday at 4:36pm
Hello,

I'm a member of a group 'RDG' that pays for unlimited storage. I started getting this warning from Zotero about the group being out of storage and items not syncing.

https://s3.amazonaws.com/zotero.org/images/forums/u1397222/8as6tklet3r3s668ojbv.png

I'm syncing from my personal account, but the RDG library doesn't even show up on my personal storage quota -- which in any case is not full.

Thanks for your help.
  • warguelles
    Does the group owner also have unlimited storage? Group storage goes to the owner's account, not the members'.
  • raughter
    Ah yes, I thought it was the library owner paying for unlimited storage but it actually was another user. Thanks for your help.
  • adamsmith
    (They can, of course, transfer the library to anyone with unlimited storage if that's appropriate organizationally)
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