Zotero 8 gets stuck indefinitely at “Loading items…”

Liu_SJ
[Split from Zotero 8 isn't loading database]

I’m experiencing the same issue as described here.

On macOS, Zotero 8 gets stuck indefinitely at “Loading items…”, even in Troubleshooting Mode with all third-party extensions disabled.

I also tested with the latest Zotero 8 beta, and the behavior is the same. This does not seem to be related to the number of annotations or database size.

Debug ID: 1214753479

At the moment, the only reliable workaround for me is to downgrade to Zotero 7 and disable automatic updates. Zotero 7 loads the same library without any issues.
  • dstillman Zotero Team
    If it never loads, that's a different issue, so moving this to a separate thread. Can you provide a Debug ID for Zotero startup through a few minutes of waiting, using the "Restart with Logging Enabled…" option? (You provided a Report ID, not a Debug ID.)
  • Liu_SJ
    I have retested the issue using Zotero 8.0-beta.28+fef217845.

    The problem persists, and Zotero still gets stuck at “Loading items…”.

    Debug ID: D505304632

    I hope this helps with this issue.
  • dstillman Zotero Team
    That’s not a Debug ID for Zotero startup.
  • Liu_SJ
    D1527066603

    This might be the right Debug ID.
  • dstillman Zotero Team
    [JavaScript Error: "'annotation' not loaded for item (887/1/2E8WF9WN)"]
    Check your database integrity from the Advanced → Files and Folders pane of the Zotero settings. Does it find problems?
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