Zotero 8 isn't loading database
dstillman
Zotero Team
This discussion was created from comments split from: Announcing Zotero 8.
Upgrade Storage
What should I do?
Why do you release a new version with such a basic bug?
Do you mean it's stuck on "Loading items…", or that it loads eventually but takes a long time?
Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins? If so, provide a Debug ID for Zotero startup, using the "Restart with Logging Enabled…" option.
Now it's stuck on "Loading items…"
debug id 502749512
[unrelated errors removed — D.S.]
appName => Zotero, version => 8.0 (x64), os => Windows 11 26200, locale => pt-BR, extensions =>
https://s3.amazonaws.com/zotero.org/images/forums/u6930935/fignlwq8lw0zr86f4umv.png
1 item in Minha biblioteca
(4)(+0000002): SELECT itemID, name, type FROM items LEFT JOIN itemTags USING (itemID) LEFT JOIN tags USING (tagID) WHERE libraryID=? AND itemID IN (48408) [1]
(3)(+0000002): Loaded tags in Minha biblioteca in 5 ms
(3)(+0000002): Loading creators for 1 item in Minha biblioteca
(4)(+0000001): SELECT itemID, creatorID, creatorTypeID, orderIndex FROM items LEFT JOIN itemCreators USING (itemID) WHERE libraryID=? AND itemID IN (68256) ORDER BY itemID, orderIndex [1]
(3)(+0000002): Loaded creators in Minha biblioteca in 3 ms
(3)(+0000003): Loading annotation for 1 item in Minha biblioteca
(4)(+0000003): SELECT itemID, IA.parentItemID, IA.type, IA.authorName, IA.text, IA.comment, IA.color, IA.sortIndex, IA.isExternal FROM items JOIN itemAnnotations IA USING (itemID) WHERE libraryID=? AND itemID IN (68256) [1]
(3)(+0000004): Loaded annotation in Minha biblioteca in 7 ms
This is likely mostly a result of having a huge number of annotations in the database. There's more we need to fix, but there's a change in the beta that might speed things up a bit.
I think the dev team should test Zotero with big databases before launch a new version.
That's not the first time I had problem with Zotero and I fell very disapointted
Zotero 8 was in public beta for over a year. If we had received other reports like yours, we would’ve investigated. We test with large databases, but we can’t predict the exact structure of everyone’s library or how they’ll perform on every computer.
You reported this yesterday, and we already have a partial fix for you to try, so we’re obviously taking this seriously, but you’ll need to work with us if you’d like to ensure that your issue gets fixed quickly. Or you can reinstall Zotero 7 from the download page for now, but then it may take a bit longer before we can be sure we have a fix for you.
With Zotero 8 it currently takes 1 minute to load the database (I got lots of annotations as well), with the beta build you linked, it took about 40s.
We'll have another beta to try with additional optimizations within the next couple days.
Zotero 7 loaded in few seconds, Zotero 8 ins more or less 10 minutes and this beta in about 5 minutes.
That's not a great feature.
A library with 24k3 items that all need extra migration consistently starts in 40 - 42 seconds for me. Extra migration is about 2/3s of the startup time.
We'll have a new beta with a fix in a few minutes.