disk I/O error (Report ID: 1178735522)

sparun · 2026-01-23T05:28:04+00:00

Hi,

I'm getting the below error message when Zotero desktop app (8.0) syncs with the online database. Please help in troubleshooting this!

Regards,
Arun
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Error(s) encountered during statement execution: disk I/O error [QUERY: DELETE FROM syncCache WHERE ROWID IN (SELECT SC.ROWID FROM syncCache SC LEFT JOIN items O USING (libraryID, key, version) WHERE syncObjectTypeID=? AND SC.libraryID=? AND (O.libraryID IS NULL OR SC.version < O.version))] [PARAMS: 3, 1] [ERROR: disk I/O error]
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dstillman · 2026-01-23T05:28:59+00:00

Do you have your data directory on a network drive or some other non-standard location?

sparun · 2026-01-23T05:35:26+00:00

Yes, my data directory is part of my OneDrive which syncs across computers. That was not a problem earlier though. This is a recent error.

dstillman · 2026-01-23T05:39:08+00:00

You can't do that.

https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder

sparun · 2026-01-23T06:20:43+00:00

Ah okay. I have changed it now. Luckily, I could copy the latest local zotero sqlite file and sync it to the online library. Thanks!