iPad PDF annotations disappeared; attachment reverted to earlier version (Zotero Storage) — Report I

Natalia.e
I annotated a PDF for hours on Zotero iPad while seeing storage/quota warnings. Immediately after upgrading my Zotero Storage plan, the file just disappeared. I was only able to get it back from the Zotero.sqlite backup folder from around the time I upgraded my plan, but it only seemed to have the version of that document from earlier that day, thus without the annotations disappeared . No issues appear in “Report Errors…”. Using Zotero Storage (not WebDAV). Any known behaviour/bug with quota + file re-sync causing rollback, and any recovery path?
  • dstillman Zotero Team
    No, your storage quota doesn't affect data syncing (including annotations) and never causes items/files to disappear from your library.

    Can you post the zotero.org URL after selecting the item in question in your web library?
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