Zotero connector missung

Niklaspuetz
edited November 10, 2025
Hey everyone,

First of all, I’ve seen the multiple posts, including the one from Zotero, and read through them. However, my connector still doesn’t seem to work on Safari. Therefore, I want to ask if anyone else has experienced this issue. Strangely, I see the connector in my extensions, but the button to activate it is missing.

I have Zotero 7.0.29, Safari 26.0.1 and Mac OS Sequia 15.7.1

I’ve already tried all the support steps on the Zotero website.
https://s3.amazonaws.com/zotero.org/images/forums/u8843538/v7tn12b0afitefq6bmwu.png
  • adomasven Zotero Team
    Can you say what happened at each of the steps in https://www.zotero.org/support/kb/safari_compatibility ?
  • Niklaspuetz
    Sure, so first the connector wasnt showing up at all. I tried closing Zotero and Safari did a restart of my Mac. Nothing happened. Second I tried deleting Zotero and restarted my Mac, downloaded Zotero again and the connector showed up again but the box to enable it wasn't there. So I compressed, restarted and decompressed Zotero which unfortunately also did not fix the issue. Lastly I tried to Allow Unsigned Extensions, ticked closed Zotero and Safari, opened both up again but the box is still not showing...
  • adomasven Zotero Team
    edited November 10, 2025
    If you create a new user account on this Mac does the Zotero Connector work there?
  • iambrianjones
    Have you managed to get this working? What was the fix that solved it?
  • dstillman Zotero Team
    @iambrianjones: There's no other answer besides the fixes on the documentation page linked above. The plugin gets registered by macOS, not by us, and if it's not working, that's a macOS bug.

    Make sure you have the latest version of macOS, delete the app from Applications, restart your Mac, redownload the app, and open the app. If the plugin doesn't appear in Safari after that, you may just need to use another browser with a more reliable extension framework. But this can almost always be fixed by following these steps precisely.
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