PLEASE HELP- Zotero inserting clipboard contents into bibliography.

Hi everyone,
For information, I have a Mac and am using Zotero on Word.
For some reason, when going to create a bibliography using Zotero, it will copy and paste whatever is on my clipboard (aka the last thing I copy/pasted) into the document instead of the reference. The add/edit citation feature is fine, just the add/edit bibliography. Does anyone have any tips!?!?
  • How exactly are you trying to create/insert a bibliography?
  • So I have the Zotero program installed on my Mac and connected to Word. I go to the Zotero button on Word, click add citation, then it will add. Then I go to click create bibliography and it will then copy paste what is on my clipboard. Is this what you mean?
  • Could you confirm your Zotero version and exact Word version? This sounds vaguely familiar, but I thought it had been fixed
  • Word version is 16.100.2
    Zotero version 7.0.30
  • Can you see if you can update Word? There have been a bunch of small updates.
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