add note function not working

i cant seem to add notes to the files anymore. why not? help please
  • What exactly do you mean by this? Can you provide a screenshot of what you're referring to.

    If you're referring to the note editor that appeared in the item pane when an attachment item was selected, that's no longer supported. Use a sibling child note on the parent item or a note annotation in the PDF reader.

  • https://s3.amazonaws.com/zotero.org/images/forums/u10495903/td60g5eurhrehmy457l2.png
    hi! thank you for gettigng back to me so promptly. when i click on the note icon (the yellow one) on the right handside, nothing opens. it used to enable me to write notes for this document as a "child file"/ "subfile" of the document . can you please help with that
  • Do none of those buttons open the right-hand pane?

    Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer. If not, we'd want to see a Debug ID for clicking the side buttons.
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