Upgrade StorageCan I regain ownership of a library when owner account no longer active?
I made a shared group library some years ago, and made a work colleague the owner of it. Now, neither of us work for the same company any more, and she no longer has access to her Zotero account.
I am the main person who has used this library in recent years, and have saved many references with PDFs to it, on my laptop.
However, I am finding that my version of the library does not sync to a second computer, even though I have plenty of paid online storage space, presumably because I am not the owner. Worse, the PDFs in my main library are not syncing to this second computer, possibly because the syncing is getting blocked by the group library issue.
I would like to know if any of the following are possible:
1. Can Zotero support restore me as owner of the library, as the owner account is not longer in use (and probaby linked to a work email that the person does not have access to)?
2. Can I duplicate the shared library so as to take effective control of it, remove myself from the group, and sync the duplicated version?
3. Any other method of getting the full library and PDFs to a second computer? Ideally I would also like to keep the small number of items I have added while on this second computer, but that's not essential.
I am the main person who has used this library in recent years, and have saved many references with PDFs to it, on my laptop.
However, I am finding that my version of the library does not sync to a second computer, even though I have plenty of paid online storage space, presumably because I am not the owner. Worse, the PDFs in my main library are not syncing to this second computer, possibly because the syncing is getting blocked by the group library issue.
I would like to know if any of the following are possible:
1. Can Zotero support restore me as owner of the library, as the owner account is not longer in use (and probaby linked to a work email that the person does not have access to)?
2. Can I duplicate the shared library so as to take effective control of it, remove myself from the group, and sync the duplicated version?
3. Any other method of getting the full library and PDFs to a second computer? Ideally I would also like to keep the small number of items I have added while on this second computer, but that's not essential.
(But yes, if you have a full copy of the group locally, you can drag all the collections and items to a new library. But that's a little tedious/error-prone and will also break links to existing citations in word processor documents, so it'd be better to just get it transferred to you properly.)