Why can't the documents on the computer sync to the iPad?

Vicky727628
I can view the document, but I can't download the attached PDF. We've ruled out network issues, and both the computer and iPad are synced with Zotero. There is enough storage space.
https://s3.amazonaws.com/zotero.org/images/forums/u18118445/71vgwt691qufc5oo3l93.jpg
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