Cannot create Bibliography "Error reported" Report ID 2124271429

Eaglewind
edited 3 days ago
Working extensively in Google Docs for 2 weeks in Firefox. Today Zotero cannot form a bibliography in a "Copy of" document without an error. (Zotero experienced an error updating your document. Would you like to view troubleshooting instructions?). It worked fine 2 days ago. Initially I found errors saying document preferences not set, that has been fixed, the extension redownloaded, and I am still getting this error. I've closed and reopened several times. I've fixed enough that it can cite and bib in a new clean document. I do not want to break my main paper, it still seems to cite fine. I've used 5 copies of "Copy of" to test my bib and no go.
  • adomasven
    See Reporting Problems. Provide clear steps of what you did and what happened.
  • Eaglewind
    1) I attempted to create a bibliography in a "Copy of" document for testing by selecting the Zotero menu in the ribbon, then selecting "add/edit bibliography".

    2) The error message is: "Zotero experienced an error updating your document. Would you like to view troubleshooting instructions?"

    3) I followed the steps for Google on this page:https://www.zotero.org/support/kb/debugging_broken_documents#google_docs; including closing both programs; opening both programs; opening a clean new document, forming a cite, and then forming a bibliography. This now works but a "Copy of" document does not.

    4) I re-downloaded the extension in Firefox and repeated the sequence in 3) with the same errors.

    5) the Report ID from a 2 days ago is included in this title; I have not created a second ticket.

    6) I opened a new "Copy of" and set the document preferences to APA7, refreshed using the Zotero icon in the ribbon, then using the Zotero icon I clicked "add/edit bibliography" and received the same error language as 2).

    7) I clicked the icon and changed preferences to Chicago. I deleted the {Updating} bar, hit enter to a new line, then clicked the icon to "add/edit a bibliography", a bib was successfully created. I clicked the icon and changed preferences back to APA7 successfully.

    8) The current error reports, showing a "no style selected", when they were indeed set, follow below. At this point I may be able to work around the error for my deadline.

    [JavaScript Error: "Trying to write bibliography without having set the bibliography style
    getBibliographyStyle@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:188:11
    write@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:821:32
    commitFields@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:75:14
    setDocumentData@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/client.js:143:7
    " {file: "[object Object]"}]

    [JavaScript Error: "Trying to write bibliography without having set the bibliography style
    getBibliographyStyle@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:188:11
    write@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:821:32
    commitFields@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:75:14
    setDocumentData@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/client.js:143:7
    " {file: "[object Object]"}]

    [JavaScript Error: "Trying to write bibliography without having set the bibliography style
    getBibliographyStyle@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:188:11
    write@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:821:32
    commitFields@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:75:14
    setDocumentData@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/client.js:143:7
    " {file: "[object Object]"}]

    [JavaScript Error: "Trying to write bibliography without having set the bibliography style
    getBibliographyStyle@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:188:11
    write@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:821:32
    commitFields@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/document.js:75:14
    setDocumentData@moz-extension://5c5c8e6f-39e0-4341-b9ad-8ca8f141ba8e/zotero-google-docs-integration/client.js:143:7
    " {file: "[object Object]"}]
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