Sync Error---files not uploading

byerys
Hi--

Periodically, but not every synch, I receive the following error message:

[JavaScript Error: "[Exception... "'Unexpected status code 404 in Zotero.Sync.Storage.Session.ZFS._getFileUploadParameters()' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]

I find that not all of my references are being synched across my two computers, and I'm hoping that if we fix this bug, then everything will work much better.

The Debug ID: D1787409459
Report ID: 912323750

Thanks,
Ben
  • ty.subhawong
    I'm also having trouble syncing between my two computers. I got the message:

    [JavaScript Error: "[Exception... "'Unexpected status code 0 in Zotero.Sync.Storage.Session.ZFS._getStorageFileInfo()' when calling method: [nsIDOMEventListener::handleEvent]" nsresult: "0x8057001e (NS_ERROR_XPC_JS_THREW_STRING)" location: "<unknown>" data: no]"]

    ID: 1913197141

    Hope this can get fixed soon.
    Thanks

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