Work-Plugin Troubleshooting

annemarie_mozrall · 2025-10-25T01:38:50+00:00

Hello! I recently started getting the error message (included in this post). Any thoughts on what might be going on?
https://s3.amazonaws.com/zotero.org/images/forums/u15722984/f1224gjb3ro0uw8452ed.png

aborel · 2025-10-25T05:28:57+00:00

Either Zotero is not running, or you need to visit the proposed URL https://www.zotero.org/support/word_processor_plugin_troubleshooting
It lists the essential steps to find out what is happening - there are various possible causes.

dstillman · 2025-10-25T16:24:28+00:00

This section, specifically: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons