Failure to sync and locked Zotero debug ID 818430614

Philippedodin
Hello,
I have a hard time to sync my library. While it is trying to sync nothing works, I can't even access my local library
Thank you for your help
  • dstillman
    Transaction timeout, most likely caused by unresolved pending work
    Can you provide a Debug ID for Zotero startup through a few minutes of the initial auto-sync, using the "Restart with Logging Enabled…" option?
  • Philippedodin
    I'll do that, and send it in a few minutes.
    Thanks
  • Philippedodin
    Here it is D1706096657
  • dstillman
    edited October 23, 2025
    (4)(+0000001): Beginning DB transaction vN8Fe57O

    (3)(+0000082): Purging creator tables

    […]

    (4)(+0000001): Updating database with new group data

    (4)(+0000000): Waiting for DB transaction vN8Fe57O to finish to start gmvtbwCR

    (5)(+0000000): Zotero.DBConnection.prototype.waitForTransaction@chrome://zotero/content/xpcom/db.js:592:43
    Zotero.DBConnection.prototype.executeTransaction@chrome://zotero/content/xpcom/db.js:445:18
    Zotero.Library.prototype.save<@chrome://zotero/content/xpcom/data/library.js:467:24

    […]

    (4)(+0000144): DELETE FROM creators WHERE creatorID NOT IN (SELECT creatorID FROM itemCreators)

    […]

    (1)(+0029810): Timed out waiting for transaction gmvtbwCR

    (2)(+0000001): Upload failed -- performing download

    (1)(+0000001): SubError: operation timed out

    TimeoutError: operation timed out
    (No stack trace)
    From previous event:
    ZoteroStandalone</this.onLoad@chrome://zotero/content/standalone/standalone.js:95:5
    @chrome://zotero/content/standalone/standalone.js:1045:64

    […]

    (1)(+0000694): Rolled back DB transaction vN8Fe57O
    Try waiting longer at startup without doing anything. You have many large groups, including one where thousands of items were recently deleted, so Zotero has to perform some cleanup at startup, which seems to be taking a while for you.
  • dstillman
    It may also help to temporarily disable auto-sync, restart Zotero, and let it go while you'll be away from your computer for a bit. Then re-enable auto-sync and try again.
  • Philippedodin
    Thank you for your advise, I'll try that.
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