translator issues
Hello Zotero Support Team,
I’m experiencing an issue with saving items from Google Scholar using Zotero. Each time I try to save a reference, I receive the following message:
“An error occurred while saving this document. See Troubleshooting Translator Issues for more information.”
I have already checked the troubleshooting page here: https://www.zotero.org/support/troubleshooting_translator_issues
, but the problem persists.
Here’s the specific Google Scholar page I’m trying to save:
https://scholar.google.com/scholar?hl=fr&as_sdt=0,5&q=Chirico,+P.+&+DeWitt,+J…+(2017).+Mapping+informal+small-scale+mining+features+in+a+data-sparse+tropical+environment+with+a+small+UAS.+Journal+of+Unmanned+Vehicle+Systems.+&btnG=
Could you please help me identify what’s causing this issue?
I’m using the latest version of Zotero and the Zotero Connector on Google Chrome. I’ve also tried refreshing the translators and restarting Zotero, but without success.
Thank you very much for your assistance.
Best regards,
I’m experiencing an issue with saving items from Google Scholar using Zotero. Each time I try to save a reference, I receive the following message:
“An error occurred while saving this document. See Troubleshooting Translator Issues for more information.”
I have already checked the troubleshooting page here: https://www.zotero.org/support/troubleshooting_translator_issues
, but the problem persists.
Here’s the specific Google Scholar page I’m trying to save:
https://scholar.google.com/scholar?hl=fr&as_sdt=0,5&q=Chirico,+P.+&+DeWitt,+J…+(2017).+Mapping+informal+small-scale+mining+features+in+a+data-sparse+tropical+environment+with+a+small+UAS.+Journal+of+Unmanned+Vehicle+Systems.+&btnG=
Could you please help me identify what’s causing this issue?
I’m using the latest version of Zotero and the Zotero Connector on Google Chrome. I’ve also tried refreshing the translators and restarting Zotero, but without success.
Thank you very much for your assistance.
Best regards,
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dstillmanhttps://www.zotero.org/support/kb/site_access_limits
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alotchioThanks you. How to reset translators in Zotero?
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dstillmanedited yesterday at 9:58pmI’m not sure why you think you need to do that? The reason for this is explained on the linked page.