1320263471

CiaraKelley
Hello,

When I try and use Zotero, it says that the styles and translators are unable to download. I never had any problems with Zotero until I got a new mac book so I am just frustrated.

Thank you,
Ciara
  • poettli
    Have you changed the permissions on your Zotero data directory, as suggested earlier?
  • CiaraKelley
    Hello,
    Yes, I have, for every file within the folder, including the styles.
  • dstillman
    [JavaScript Error: "Could not remove the file at /Users/[…]/Zotero/styles/elsevier-harvard.csl"]
    There's still a permissions problem.

    Can you open Terminal via Spotlight, paste in this command, press Return, and let us know the output? You can 'x' out your username.

    ls -la ~/Zotero ~/Zotero/styles
  • CiaraKelley
    total 17160
    drwxrwxrwx 10 root wheel 320 Oct 9 15:19 .
    drwxr-xr-x+ 17 Cqkel staff 544 Oct 18 15:13 ..
    -rw-r--r--@ 1 Cqkel wheel 8196 Oct 9 15:19 .DS_Store
    drwxr-xr-x 4 root wheel 128 Sep 24 21:50 locate
    drwxr-xr-x 85 root wheel 2720 Sep 24 21:50 storage
    drwxr-xr-x 17 root wheel 544 Sep 24 21:50 styles
    drwxr-xr-x 740 root wheel 23680 Sep 24 21:50 translators
    -rw-rw-rw-@ 1 root wheel 2899968 Oct 9 15:16 zotero.sqlite
    -rw-rw-rw-@ 1 root wheel 2936832 Sep 24 21:50 zotero.sqlite.1.bak
    -rw-rw-rw-@ 1 Cqkel wheel 2936832 Sep 29 00:25 zotero.sqlite.bak

    /Users/Cqkel/Zotero/styles:
    total 1800
    drwxr-xr-x 17 root wheel 544 Sep 24 21:50 .
    drwxrwxrwx 10 root wheel 320 Oct 9 15:19 ..
    -rw-rw-rw- 1 root wheel 10588 Sep 24 21:50 american-chemical-society.csl
    -rw-rw-rw-@ 1 root wheel 11439 Sep 24 21:50 american-medical-association.csl
    -rw-rw-rw- 1 root wheel 8222 Sep 24 21:50 american-political-science-association.csl
    -rw-rw-rw- 1 root wheel 12716 Sep 24 21:50 american-sociological-association.csl
    -rw-rw-rw- 1 root wheel 84608 Sep 24 21:50 apa.csl
    -rw-rw-rw- 1 root wheel 152399 Sep 24 21:50 chicago-author-date.csl
    -rw-rw-rw-@ 1 root wheel 232091 Sep 24 21:50 chicago-notes-bibliography.csl
    -rw-rw-rw-@ 1 root wheel 158264 Sep 24 21:50 chicago-shortened-notes-bibliography.csl
    -rw-rw-rw- 1 root wheel 8091 Sep 24 21:50 elsevier-harvard.csl
    -rw-rw-rw- 1 root wheel 10700 Sep 24 21:50 harvard-cite-them-right.csl
    -rw-rw-rw- 1 root wheel 17413 Sep 24 21:50 ieee.csl
    -rw-rw-rw- 1 root wheel 117839 Sep 24 21:50 modern-humanities-research-association-notes.csl
    -rw-rw-rw- 1 root wheel 45177 Sep 24 21:50 modern-language-association.csl
    -rw-rw-rw- 1 root wheel 5738 Sep 24 21:50 nature.csl
    -rw-rw-rw- 1 root wheel 12915 Sep 24 21:50 vancouver.csl
  • dstillman
    edited 2 days ago
    OK, so the permissions in those folders are wrong — nothing within your home folder should be owned by "root", and other permissions are wrong as well. This would happen if you copied these folders incorrectly from another computer (or if you used Migration Assistant and it did something very wrong, but that certainly shouldn't happen).

    You'll need to correct the permissions using File → Get Info in Finder so that the data directory and every file and folder within it is owned by your macOS user account. This is not in any way a problem in Zotero itself — Zotero just literally doesn't have access to write to its own files.
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