Unable to open Zotero invite link

edited 10 days ago
I clicked on a link to access an invite from a colleague to a shared folder, which opened up the browser version of Zotero instead of the app. When I logged in, I received an error message saying the access is denied. From what I can tell, my colleague used the proper email address for me, so I’m stumped on why I can’t access it. I’m using Duck Duck Go as a browser.
https://s3.amazonaws.com/zotero.org/images/forums/u16559974/ytljolndprngk762tfy1.png
  • Has anyone had a chance to look at my issue?
  • The invitation was either declined or canceled so that the previous link is no longer valid.

    They would need to invite you again from their group's settings so you would get a new valid invitation.

    When there is a pending invitation to a group, you can also always see it from your groups page if you're logged in to the account that was invited.
    https://www.zotero.org/groups/
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