(NS_ERROR_FILE_ACCESS_DENIED) [nsIZipReader.extract]

ashm
Here is the number and the text of the report
I really hope someone can help me... I spent my all day on it !

556214850

[JavaScript Error: "[Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIZipReader.extract]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://zotero/content/xpcom/storage.js :: _processZipDownload :: line 1025" data: no]" {file: "chrome://zotero/content/xpcom/storage.js" line: 1025}]
  • dstillman
    This may already have been fixed in the latest dev build, but please provide a Debug ID for the sync attempt that generates this error.
  • kovla
    Debug ID: D149895055

    Crossposted from: http://forums.zotero.org/discussion/8662?page=1#Item_19
  • Heini
    Hi kovla, I just had the same problem. On another board I read that this might be a problem of the antivirus software, especially kaspersky. I deactivated kasperky shortly and the files could be downloaded all at one time without any problems. Maybe this also works for you.
  • kovla
    Interesting theory, I have Kaspersky as well.
  • RunCogsci
    Had the same problem, have Kaspersky as well. Deactivating it solved the problem.
    Regards, M
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