error opening
Hello! Can anyone help me? I just updated Zotero to the latest version, and now I can't use it from Word; I get a plugin error. I've already reinstalled Word and Zotero, and the problem persists. The only way it works is by opening Word from the STARTUP folder, which displays Zotero with a different icon. This is a problem because it creates a new document, and I can't open the one I want. I would appreciate any help (I also reinstalled the add-on).
Thank you very much!
https://s3.amazonaws.com/zotero.org/images/forums/u11318974/psxcszpa5ltxmm4yw33q.png
https://s3.amazonaws.com/zotero.org/images/forums/u11318974/no2oygvqbssvueltl5r8.png
Thank you very much!
https://s3.amazonaws.com/zotero.org/images/forums/u11318974/psxcszpa5ltxmm4yw33q.png
https://s3.amazonaws.com/zotero.org/images/forums/u11318974/no2oygvqbssvueltl5r8.png
Make sure that the Startup folder of Word hasn't been changed from the default one.
If that doesn't help, let us know if Zotero tab disappears when you remove Zotero.dotm from the Startup folder.