Safari Connector creates two entries

philip123cook · 2025-08-27T15:56:06+00:00

Hello, I'm using Zotero 7.0.24 on Sequoia 15.6.1

For some time, when I click on the Zotero connector in Safari to create an entry in Zotero, two identical entries are created simultaneously (I aways have to delete one). I would be grateful for any advice on how I might fix this. Thank you.

dstillman · 2025-08-27T16:57:05+00:00

Can you provide a Debug ID from Zotero for reloading the page in Safari and reproducing this?

philip123cook · 2025-08-27T17:02:17+00:00

hello, I've tried to do the Debug and the ID is D1771051327. On this occasion it actually created three entries rather than two. Let me know if I can provide any further information. Thank you.

dstillman · 2025-08-27T17:04:06+00:00

Can you reproduce this after restarting Safari and/or your computer?

philip123cook · 2025-08-27T17:16:52+00:00

I've just restarted both, and haven't been able to reproduce it - the restart seems to have fixed it. I think I restarted recently and the behaviour occurred some time after the restart (but I might be misremembering) so I'll let you know if it reoccurs. Thanks for your help, much appreciated.