Author fields not displayed

sim085
Hello,

I installed Zotero on Firefox 3.5.6 and Windows7 and noticed that in the Info section I do not have the Author fields available. In other words I cannot add/remove any authors. However when I installed Zotero on another computer with FireFox 3.0.16 and Windows XP the Author fields displayed without any problem!

Please note that authors are populated without any problem when I use the Icons next to the Url (do not known what this feature is called yet).

In both cases I am using Zotero 2.0 Beta

Does anyone known if this is a bug or else I might have configured Zotero badly?

Regards,
Simon J.
  • adamsmith
    could you maybe make a screenshot, post it to an image upload site like imageshack and link to it here?
  • arggem
    You might have a conflict with another FF extension. Try disabling all the extensions on the Win7 computer. If that solves the problem. If so, then add them back in one by one to isolate the culprit.

    Here is link re: the issue: http://www.zotero.org/support/known_issues#incompatible_extensions_and_applications
  • sim085
    edited December 30, 2009
    Thanks for the replies. I disabled all the FireFox extensions and restarted it but the Author fields still do not show up. I followed the suggestion of adamsmith and uploaded a screenshot. Here is the url;

    http://img97.imageshack.us/img97/2533/zetro.png

    p.s. - the only two other addons I have are Norton related, but I disabled them. Should I maybe delete them completely and consider re-installing FireFox from scratch?
  • dstillman
    Weird.

    Are you using the standard Firefox theme?

    Does this happen for all items, or only some?
  • sim085
    I am not using any firefox theme that I know of (I do not know how to install these and this was a fresh firefox installations).

    This only happens on the Author field as much as I know. I think it might be because this field is different then the others (it is a drop down allowing to change from Author to Contributor, etc and it also has the plus and minus symbols to allow adding more then one author).
  • dstillman
    I was asking about items, not fields. Does it happen for all items and item types?

    (Yes, the Creator field is different from other fields, but no one has ever reported this problem before, so it's something particular to your installation.)
  • sim085
    Sorry for the misunderstanding. Yes, the author field does not appear in any of the item types. However as I said in a previous post, using the small icon in the browser field populates the author correctly (since I can see the author in open office bibliography). In other words, it is only a problem when I have to manually insert the authors.

    I can always try to un-install and install Zotero again. In that case, taking a backup of the Zotero directory is enough to not loose the references I have already saved?
  • dstillman
    You should always have a backup, but uninstalling Zotero doesn't remove any data.

    You might also try deleting the localstore.rdf file in your Firefox profile, or trying a new Firefox profile, though, as you said, this is already a new Firefox installation.
  • sim085
    I have tried to delete the localstore.rdf and also re-install FireFox but still the Author fields do not want to show up.

    Something I should note is that when I install FireFox I always have two add-ons automatically installed without being informed. These add-ons are;

    - Norton IPS 1.0
    - Norton Toolbar 3.7

    (this is a new laptop that came with Norton already installed on it).

    I tried disabling these add-ons however I cannot uninstall them because the button is disabled. Also I have Windows7 64-bit and FireFox is installed in the "Program Files (x86)" directory.

    I can partially solve the problem buy moving the Zotero database from my laptop to the other one which does not seem to have this problem. Update the authors and then move it back here :)
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