Errors with Zotero connector and Web of Science (Next Gen)
I'm having trouble with the WoS connector. When I search for a paper in WoS and go into that entry, the Zotero connector button shows the icon for a journal article. Clicking on the connect doesn't add the article, rather it brings up an item selector window (as when you have a page with multiple entries where you can select the ones you want to add). It appears the connector is trying to add the references in the paper rather than the paper itself (see screenshot)
https://s3.amazonaws.com/zotero.org/images/forums/u2016385/302p74e11r4r5n4aagng.png
Clicking one of those entries will successfully add the paper for that reference to Zotero, but that's not what I'm trying to do.
I've tried adding the entry from the search results page (next screenshot). The Zotero connector button shows the file icon and then the option to select the entries. When I select the paper (the only one listed), it gives the error: An error occurred while saving this item. See Troubleshooting Translator Issues for more information. I've tried the things on that page with no success.
https://s3.amazonaws.com/zotero.org/images/forums/u2016385/iw4h638x8lsshrpikm3z.png
Exporting the citation works fine. I can do that, but it involves extra steps.
I've tried this in both Firefox and Vivaldi with same results.
Here is the WoS website that I've been trying to use...
Search results page: https://www.webofscience.com/wos/woscc/summary/69a35b21-1338-49c6-80c9-3f1f007541d3-01742b3e5a/6a5f02bf-8be4-4d98-ae7e-9a7c8f35c8b2-01742b3e59/relevance/1
Individual article page: https://www.webofscience.com/wos/woscc/full-record/WOS:001303616200001
Thanks in advance for any insight or help.
Spencer
https://s3.amazonaws.com/zotero.org/images/forums/u2016385/302p74e11r4r5n4aagng.png
Clicking one of those entries will successfully add the paper for that reference to Zotero, but that's not what I'm trying to do.
I've tried adding the entry from the search results page (next screenshot). The Zotero connector button shows the file icon and then the option to select the entries. When I select the paper (the only one listed), it gives the error: An error occurred while saving this item. See Troubleshooting Translator Issues for more information. I've tried the things on that page with no success.
https://s3.amazonaws.com/zotero.org/images/forums/u2016385/iw4h638x8lsshrpikm3z.png
Exporting the citation works fine. I can do that, but it involves extra steps.
I've tried this in both Firefox and Vivaldi with same results.
Here is the WoS website that I've been trying to use...
Search results page: https://www.webofscience.com/wos/woscc/summary/69a35b21-1338-49c6-80c9-3f1f007541d3-01742b3e5a/6a5f02bf-8be4-4d98-ae7e-9a7c8f35c8b2-01742b3e59/relevance/1
Individual article page: https://www.webofscience.com/wos/woscc/full-record/WOS:001303616200001
Thanks in advance for any insight or help.
Spencer
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seharpeForgot to add, my browsers are fully updated (Vivaldi 7.5.3735.62; Firefox 141.0.3). The Zotero connector is 5.0.180. Zotero desktop is 7.0.22. This is happening on both a Mac (macOS 15.6) and a PC (Windows 10; my work computer, so I can't speak to Win 11).
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AbeJellinekThanks, fixed. Your Zotero Connector should auto-update within a few minutes, or you can update translators manually from the Advanced pane of the Zotero settings.
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seharpeThank you so much! Just tried it and it worked like a charm.