I am still having this issue (as of 5.0.180) - and I can confirm that it is not triggered by any particular edit. Going back to a version that I know had working references does not fix it (the issue appears in the old version now as well).
Clicking the "Z" button in the toolbar does nothing if I am hovering over an existing citation (silently fails). If it is not hovering over an existing citation it works normally. It appears that the document is still fully linked, as I can use the "Refresh" function and add new citations in new places as per normal, but if I do, they immediately lose the "Add/Edit citation hover button and get replaced with simple the zotero link for that citation. The bibliography appears to be unaffected, except that I cannot edit existing citations, and newly added ones immediately break the "edit" functionality as soon as they are added.
If I go into the logs, I do see the Error 500 notification - but it does not appear at any point as a popup error message, only in the logs.
@kybriggs29 Could you provide a Debug ID from Zotero (desktop client) for an attempt to insert a citation? Also provide a Report ID from the Zotero Connector.
@adomsven this issue also occurs in a new blank google doc - any citation inserted immediately loses the ability to edit. Everything else works normally. I have followed the instructions in the link above, but there appears to be no effect. It also appears to be machine-independent, as this happens on two different computers. It is also not browser specific - happens on Chrome and Edge.
Yes. Firefox (a completely clean install of firefox, with zotero connector as the only add-on) has the same problem with existing citations just showing the base link instead of the edit option , though in the firefox case I also cannot add new citations (the red bar never resolves into something into which I can type to search for a citation and just stays red)
Upgrade Storage
Win 11/Zotero 7.0.20 64-bit / Connector 5.0.180 / Chrome 139.0.7258.127
Clicking the "Z" button in the toolbar does nothing if I am hovering over an existing citation (silently fails). If it is not hovering over an existing citation it works normally. It appears that the document is still fully linked, as I can use the "Refresh" function and add new citations in new places as per normal, but if I do, they immediately lose the "Add/Edit citation hover button and get replaced with simple the zotero link for that citation. The bibliography appears to be unaffected, except that I cannot edit existing citations, and newly added ones immediately break the "edit" functionality as soon as they are added.
If I go into the logs, I do see the Error 500 notification - but it does not appear at any point as a popup error message, only in the logs.
D751060100
1343809137
Zotero Desktop ID: D1017954802
Connector Debug Log: 1272876577
Zotero Connector ID: D928306995