Upgrade StorageFiles not uploading correctly
I have many pdf attachments on Zotero Desktop that I can view fine from there, but they won't upload correctly to my online library - when I try opening them there the reader continues spinning indefinitely. I tried ' Reset File Sync History' as instructed on https://www.zotero.org/support/kb/files_not_syncing but it hasn't helped. So following the next step under (5) I've generated Debug ID D335627024
When I sync my new laptop to the online library the attachment symbols are faint and give an error - either "attached file could not be found" or "Zotero-File-Modification-Time header not set in file request". If I click 'Locate' I see a file called ".zotero-ft-unprocessed".
When I sync my new laptop to the online library the attachment symbols are faint and give an error - either "attached file could not be found" or "Zotero-File-Modification-Time header not set in file request". If I click 'Locate' I see a file called ".zotero-ft-unprocessed".
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dstillmanFile syncing is being blocked by your IT department (or, specifically their "iboss" security software). You'll need to speak with them.
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rogerharAh, I never thought of that. Thanks for your help.