Zotero can't add my bibliography : "Zotero has met an error when doing the updating of your document

ID error report : 974140372

I put all my citations in my word document with the Zotero extension, and when I try to Add bibliography it makes an error that says "Zotero has met an error when doing the updating of your document. Do you want to see the depannage instructions ?"

How can I solve that please ?

https://s3.amazonaws.com/zotero.org/images/forums/u11275262/7kqptjp3cxhju2o9x3q8.png
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