Problem saving snapshots when multiple items are selected

I've noticed an odd problem when saving multiple items using the item selector – snapshots are only attached to one of the selected items, and the snapshot itself is of the page from which the selection was made, not of the selected item. In other words, if you're making a selection from a 'browse' page containing links to multiple items, you get a snapshot of the 'browse' page attached to the metadata of one of your selected items.

For example, go to: https://www.metmuseum.org/art/collection/search?department=3&showOnly=highlights and click on the Zotero folder icon, make a selection of items from the item selector. The progress box shows a snapshot being attached to one item (though it seems that this is often not the item to which the snapshot is finally attached). If you look at the captured items, only one has a snapshot attached, and the snapshot is of the browse page, not the item.

This seems to happen with multiple translators, across multiple sites, and with multiple browsers (I've tried Vivaldi, Firefox, and Edge). I've tried disabling other extensions.

Zotero: 7.0.22
Connector: 5.0.176
  • Thanks for the report. I've created a ticket to track this. We have disabled saving snapshots from multiple items pages due to snapshots very frequently being wrong and giving users a false sense of having a correct snapshot plus using up storage. We'll see why it's still happening in some cases.
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