Google Doc 500 error

chjoshi24
Hello,

I'm getting a google doc 500 error on a google doc document. I have been working on this document since a very long time. I'm not getting this error on any other google doc where I'm also using zotero. I'm not sure what is happening. Please help!

Debug ID: D629408450.

Thanks,
  • dstillman
    What exactly are you doing when this happens?
  • chjoshi24
    Hello,

    Thank you for your reply!

    I was trying to update the existing citations. I'm able to add new citations to that existing document, but when I click on existing in-text citations to add a new reference to the existing ones or remove any of the in-text citations, it is showing me this error.

    Thanks,
  • dstillman
    edited 26 days ago
    OK, yes, we're aware of this. There's a bug in Google Docs that can be triggered in some documents when using a new, faster integration method, and while we have a workaround for most operations, it looks like we're missing the workaround when editing existing citations. We'll have a fix within a few days.

    In the meantime, you'll need to delete and recreate the citation. Sorry for the inconvenience.
  • chjoshi24
    Thank you for your reply. Hope the bug gets fixed soon.

    Thanks,
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