Google Docs Chrome do not have permission to edit document

Levin888
Hi Zotero staff,

I have encountered an issue that does not allow me to modify the references.

"The Google account you selected does not have permission to edit this document. Please try again, and be sure to choose the account with editing access."

I believe the problem is because I missed the option to click the option for "See, edit, create, and delete all your Google Docs documents". Could you please help me out for this issue? I will provide a debug ID: D1944469066

Kind Regards,

Levin
  • dstillman
    Restart your browser and try again. When prompted, make sure you choose the Google account that has access to the document. Your Zotero account is irrelevant.
  • Levin888
    Thank you dstillman, so even if my other account have access to the document, I can only use the one account used to create the document, even if the other account has permission to edit, am I correct?
  • dstillman
    You should be able to choose any Google account that has permission to edit the document. The point is just that it has nothing to do with what email address you used to register for Zotero.
  • Levin888
    Ok ill give that a shot, thanks!
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