"My Library has already been auto-reset" Report ID: 1778928733

Nosaze · 2025-07-02T11:27:53+00:00

On trying to sync my Zotero library after three years, I get the error message: "My Library has already been auto-reset". The sync stops and the system asks me to send an error report. I have send the report. What to do next?

dstillman · 2025-07-02T11:42:35+00:00

Can you provide a Debug ID (different from a Report ID) for a sync that triggers the error?

Nosaze · 2025-07-02T11:53:34+00:00

Thanks for the quick response, Dan. The debug ID is D1856868569

Nosaze · 2025-07-09T18:20:18+00:00

Hi, @dstillman. Any word on my sync issue? I already sent the debug ID you requested: D1856868569. Is there anything else I need to provide?

dstillman · 2025-07-21T05:59:09+00:00

There's likely some sort of bug here, but it looks like you may have generated a lot of conflicts on different computers between syncs, possibly with a plugin (e.g., if you used a plugin to batch-relate items), and that's causing some trouble.

Is all your data correct on one computer? If so, you could just use Replace Online Library from the Sync → Reset pane of the Zotero settings.

Nosaze · 2025-07-23T14:47:07+00:00

Thanks, @dstillman. Your guidance has helped me to fix the problem.