Error: unable to save papers from sciencedirect, ACS publications, and tandfonline (report ID 448958

Hi, I am having errors saving papers from the above mentioned sites. Only a link to the page is saved. Here are the steps I've taken.

1. Zotero is open
2. I click on the "save to zotero" extension button for the following papers: https://www.sciencedirect.com/science/article/pii/S0304389423009299 , https://pubs.acs.org/doi/10.1021/acssensors.2c00113 , https://www.tandfonline.com/doi/full/10.1080/02786826.2021.1938966#d1e199 (I am signed in to these websites via SSO through my uni).

I get the following message: https://s3.amazonaws.com/zotero.org/images/forums/u15284100/sxpfrsa5ega71ju9noba.png

In the debug output there is the following:
https://s3.amazonaws.com/zotero.org/images/forums/u15284100/r4iulegb4rbszh265oao.png

I would be grateful for any help on this.
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