Hi,
I am trying to add a citation from a Word document, it gives a prompt that Word could not connect with Zotero. I went to Zotero tools and looked for a Zotero add-on for Mac Word. It is enabled, and all updates are installed. I also closed Zotero and Word and restarted my computer. Can you please suggest
https://s3.amazonaws.com/zotero.org/images/forums/u1506365/rioc9db1bcccztq9cvr0.png
https://s3.amazonaws.com/zotero.org/images/forums/u1506365/73n83wm5wvglpf8n6ujg.png
how to fix this issue?

Thank you