Zotero doesn't sync files over WebDAV

I've checked the Zotero not syncing help post, but I feel the problem is something else. Actually, there may even be two problems. Let me describe them.

For information my library is around 3 Go large. I've set up WebDAV over HTTP. HTTPS doesn't work but that's for another topic. When both computers can access the WebDav server, I can hit the sync button, and they both indicate that the sync has completed. On the WebDAV server, I can see all the files correctly.

On Zotero, I have the download attachments at sync times, not on demand. However, here's how it works when I try to access an entry. If, at some point I accessed that entry while connected to the WebDAV server, then Zotero times out (30000 ms), THEN it displays the file. This is perhaps the second problem, which indicates that the check if the file is there should maybe come before Zotero tries to download it. But the file is downloaded and displayed after the timeout.

If I did not access the file while connected to the WebDAV server, then Zotero times out and does not display the file, indicating that the file has not been synced. This is troublesome. When checking the storage directory, there is a directory for this entry, but there is only the .zotero-ftcache file, not the attached pdf.
  • edited 17 days ago
    If, at some point I accessed that entry while connected to the WebDAV server, then Zotero times out (30000 ms), THEN it displays the file.
    What do you mean by "accessed that entry while connected to the WebDAV server"? Accessed how? Connected how?

    In general we'd want to see a Debug ID for reproducing any particular problem.
  • Here's the debug ID when I hit the sync button : D2071723826

    After that, attachments should have been synced. I put myself offline and tried to access the entry. It gave a time out as if the attachment was not there. Using the file browser, the pdf is indeed not there.
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