Switching to group storage and subscription renewal?

ACAL-AIATSIS
Hi,

My subscription to Zotero is about to expire but it turns out my work has a group subscription and so they have sent me an invitation to join their group.

My account still says that my subscription will end in 10 days if I don't renew before then. How does moving to a group subscription work? Do I need to do something to make sure my subscription doesn't expire? Do I need to move stuff somewhere?

Thanks
  • adamsmith
    Could you clarify what you mean by "group subscription"? Is that a lab subscription? An institutional subscription?

    If you just received (and accepted) an invitation to join a _group_ that doesn't at all affect your storage, so that might be a misunderstanding.

    For lab and institutional subscriptions, you should be covered the moment you are added by the lab administrator (lab membership) or verify the email address associated with institutional storage on your account (institutional membership).
  • ACAL-AIATSIS
    Ah, I see. It looks like all they did was add me to a group. I'll ask them again and see if that can figure out how to do it... there are not clear instructions on the FAQ (https://www.zotero.org/support/storage_institutions_faq)
  • ACAL-AIATSIS
    OK! So my work has a lab subscription. They have added my zotero account email to their email list but nothing has come up at my end... what should I see when i've been added to a lab?
  • ACAL-AIATSIS
    Hello, nevermind! It has finally appeared in my account settings after a few refreshes.

    Thanks for your help!
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