Attachments added to the Android app are not uploaded
Debug ID D988759837
attachments added to the android app are not uploaded. They can be opened on the device itself, but there's no corresponding file on my web library (although there is an attachment link).
sync does handle downloading files on to the android, in case that's useful information.
not sure if this is needed, but just in case:
1. the files were imported into zotero using the "export PDF" option of another app (read by qxmd, if relevant).
2. once the files were added, I have tried to sync using the pulldown on all items on this device and on all others that have an app installed.
3. the item itself shows up, it's only the file that's not getting synced (as mentioned above).
4. I'm not entirely sure, but i think in at least one case a file did get uploaded. so I'm not sure if this is a problem always, or just about inconsistency. I've tried it on multiple broadband and mobile internet connections
5. there is no informative error that I can see.
attachments added to the android app are not uploaded. They can be opened on the device itself, but there's no corresponding file on my web library (although there is an attachment link).
sync does handle downloading files on to the android, in case that's useful information.
not sure if this is needed, but just in case:
1. the files were imported into zotero using the "export PDF" option of another app (read by qxmd, if relevant).
2. once the files were added, I have tried to sync using the pulldown on all items on this device and on all others that have an app installed.
3. the item itself shows up, it's only the file that's not getting synced (as mentioned above).
4. I'm not entirely sure, but i think in at least one case a file did get uploaded. so I'm not sure if this is a problem always, or just about inconsistency. I've tried it on multiple broadband and mobile internet connections
5. there is no informative error that I can see.
this sync, just fyi is for items that were added ~12 hours ago. I've no way of knowing whether the reason my file isn't showing up yet is because I've messed up or whether there's a bug.
Here's the second one: D2082550176
re keeping the app open: that also makes sense, thanks for letting me know. will do that now. :-)
It does look like we may not be properly skipping already-downloaded items if a large sync for a given library is interrupted. So for now, every time you leave the app, it's likely losing the progress it made on the largest group library you're in. We'll fix that.
We don't show sync status in general because, after the initial sync, a popup on every sync gets extremely annoying, but we should probably show a progress bar for larger syncs.
For now, though, you should just leave the app open and it will likely finish. You can tap into your group libraries to see which ones are still missing data.
on the desktop app I can choose not to automatically sync libraries that aren't currently in use, to save local storage and time on sync (this has been my practice). I thought I might be able to do the same thing as a workaround for my current problem.
but there's no such option on the apps. I can only go to the web library and turn off storage altogether, I think? which would take effect across all devices, I'm guessing.
so I've logged these as well.
I did a check on start-up: the id for that is D431121222
the debug id which should include the sync I completed is D343130238
(the items I've tried to sync are still not available on the web library, and therefore not on any of my other devices).
thanks!